June 8th, 2020
To Our Valued Customers,
We hope this note finds you and your family healthy.
In accordance with the CDC, World Health Organization and State Government’s current recommendations, we are modifying our operations at Lexco Tile & Stone.
In our Branch
As of Monday, June 8th, Lexco’s Warehouse & Customer Service area will be open to walk-in traffic. You will have the ability to enter through our warehouse side or back door. We will have floor indicators in place to assist with social distancing, hand sanitizer at entry points, and maintain the cleanliness of door handles and common use surfaces.
Clients can continue to opt for contactless service that has been in-place since March. Orders will be loaded into your vehicle by pallet, or hand loads brought to the back or side loading doors. To place your orders or to coordinate a pick-up, please call 414-771-2900, or fax to 414-771-9153, or email Megan (email@example.com) or Sarah (firstname.lastname@example.org). Customer Service Advisors are available 7:30am – 4:30pm Monday – Friday.
The Showroom is accepting appointments to be pre-scheduled by phone. Aside from these scheduled appointments, the Showroom will remain closed to walk-in traffic, with revised hours from 9:00am to 4:30pm Monday – Friday. Please call our Design Consultants to schedule an appointment or for samples and general inquiries by phone 414-771-2900.
We have suspended all outside sales travel. Our Sales Team is available remotely and will be contacting clients for Future Product launches via email or video conferencing, as well as to provide similar informational updates on related product lines. Please contact your sales representative for quotations, sample requests and product information as you would normally by phone or email.
We will be happy to deliver samples to wherever you may be working! You can order tile samples on our website by going to a Tile Series and clicking “Sample Request”. You can also call 414-771-2900 and ask to be directed to a Showroom Designer.
The Health and Safety of our employees, their families and our clients are our number one priority, which is why we are instituting these modifications.
We appreciate your patience during this difficult time and look forward to servicing your tile needs.
The Lexco Tile & Stone Team